Security & Data Protection

Your data security is our top priority. Here's how we protect your commission data.

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Data Storage

Database Hosting

Your commission data is stored in a PostgreSQL database (Neon). Data is isolated per organization and only accessible to authenticated users.

Application Hosting

Application hosted on Vercel. Traffic is served over HTTPS and routed through Vercelโ€™s managed infrastructure.

Encryption at Rest

Data is stored in a managed PostgreSQL database. Access is controlled by authentication and database credentials.

Encryption in Transit

Traffic between your browser and the application is encrypted over HTTPS. Database connections use encrypted transport (SSL/TLS).

Data Residency

If you have data residency requirements, contact us and weโ€™ll confirm whatโ€™s possible with the current hosting setup.

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Authentication & Access Control

Authentication Provider

Authentication is handled by Clerk (clerk.com).

Password Security

Passwords are handled by Clerk. We do not store your passwords in our application database.

Two-Factor Authentication

Account security features (such as 2FA) are provided through Clerk where available for your account.

Role-Based Access Control

Granular permissions ensure users only see data relevant to their role. Sales reps see only their commissions, admins see everything.

Session Management

Automatic session expiration after 30 days of inactivity. Sessions are invalidated on password change or logout.

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Backups & Disaster Recovery

Database Backups

Our database is managed by a hosted provider. Provider-level backup/restore capabilities depend on the environment configuration.

User Data Backups

We do not currently provide in-app automatic backups. You can manually export reports and export your data from Settings for your own retention.

Backup Retention

Retention depends on your infrastructure/provider configuration. For your own retention policy, keep exports you download from the app.

Disaster Recovery

In the event of an outage, we rely on our hosting providers and incident response process to restore service as quickly as possible.

Data Export

Export your complete data anytime in JSON or CSV format from Settings. You maintain full ownership and portability of your data. We never lock you in.

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Application Security

Authenticated API Access

All sensitive API endpoints require authentication. Requests are validated server-side and scoped to your organization.

Secure Development

We use Prisma ORM for database access (parameterized queries) and keep dependencies maintained.

API Security

Clerk authentication protects access. Input validation is enforced on API endpoints and organization scoping is applied to data access.

Audit Trail

Complete audit trail of all actions. Every calculation, approval, and change is logged with timestamp and user information.

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Privacy & Data Handling

Data Ownership

You own your data. We never sell, share, or use your data for any purpose other than providing the service.

Right to Deletion

Request complete deletion of your data at any time. We will permanently delete all your data within 30 days of request.

Privacy Policy

Transparent privacy policy outlining exactly what data we collect and how it's used. No hidden data collection.

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Security Monitoring & Incident Response

System Monitoring

Vercel provides automated monitoring of application uptime and performance. Neon monitors database health and performance. Application logs all errors and security events.

Vulnerability Management

Dependency vulnerability monitoring via npm audit. Regular security updates applied. Prompt patching of identified vulnerabilities in dependencies.

Incident Response

In the event of a security incident, affected customers will be notified as soon as possible. Contact security@avanticommissions.app to report security issues.

Security Updates

Regular dependency updates. Security patches applied promptly. Customers notified of any security-relevant changes via email.

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Internal Access Controls

Limited Access

Only essential personnel have access to production systems. All access is logged and monitored.

No Data Mining

Our team NEVER accesses your commission data unless explicitly requested for support purposes with your written permission.

Support Access

Support access requires your explicit approval. All support sessions are logged and can be reviewed.

Questions About Security?

We're happy to answer any security questions you have. For enterprise customers, we can provide:

  • โœ“Security questionnaire responses
  • โœ“Security questionnaire responses
  • โœ“Compliance documentation
  • โœ“Custom security reviews
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Role-based access
Admins vs Sales Reps
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Audit trail
Critical actions logged
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HTTPS
Encrypted in transit
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